Terms & Conditions for Splash Care

Last Updated: [November 2024]

1. Company Information

2. User Eligibility

By placing an order on our website, you confirm that you are at least 18 years old or have obtained the consent of a parent or legal guardian to make purchases.
Our products are available for purchase by individuals in South Africa and are intended for personal, non-commercial use only.

3. Product Information and Descriptions

We strive to ensure that all product descriptions, images, and prices on our website are accurate and up-to-date. While we make every effort to avoid errors, minor variations may occur.
Splash Care reserves the right to make changes to product descriptions, prices, and availability at any time, without prior notice.

4. Pricing and Payment Terms

All prices on our website are listed in South African Rand (ZAR) and include VAT, unless otherwise specified.
Payments are processed securely via our authorised payment gateways, and we accept major credit and debit cards, EFT, and other online payment options.
Prices are subject to change without notice, but the price indicated at the time of your order will be honoured for that purchase.

5. Orders and Acceptance

After placing an order, you will receive an email confirmation with details of your purchase. Please note that this confirmation does not indicate final acceptance of your order.
Splash Care reserves the right to refuse or cancel any order at our sole discretion, including cases where fraudulent activity, incorrect pricing, or out-of-stock items are identified.
In the event of cancellation after payment, you will be fully refunded.

6. Delivery and Shipping

We deliver across South Africa, and delivery times and fees vary based on location and the selected shipping method.
Estimated delivery times are provided for guidance only and are not guaranteed. Splash Care is not liable for delays caused by courier services or other factors beyond our control.
If an item is damaged or missing upon arrival, please contact us immediately to arrange for a resolution.

7. Product Use

Splash Care products are intended for external use only, and customers are advised to use them strictly as directed.
Please ensure that you review all product ingredients carefully before use. Splash Care is not liable for any adverse effects resulting from improper or non-compliant use of our products. We recommend a patch test before use.

8. Intellectual Property Rights

All content on the Splash Care website, including but not limited to text, images, logos, graphics, and trademarks, is the intellectual property of Splash Care or our licensors.
No content from our website may be reproduced, distributed, modified, or used without prior written permission from Splash Care.

9. Limitation of Liability

Splash Care will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our liability is strictly limited to the purchase price of the products in question, as permitted under South African law and the Consumer Protection Act.

10. Compliance with Consumer Protection Act (CPA)

As part of our commitment to transparency and consumer rights, Splash Care fully complies with the Consumer Protection Act (CPA). Should you have any questions about your rights, please feel free to contact us.

11. Amendments to Terms & Conditions

Splash Care reserves the right to update or change these Terms & Conditions at any time without prior notice.
Continued use of our website or purchase of products from Splash Care following any changes constitutes acceptance of the revised Terms & Conditions.

12. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes arising from the use of our website or purchase of our products will be subject to the jurisdiction of South African courts.

13. Contact Information

For any queries regarding these Terms & Conditions, please contact us:
- Email: info@splashcare.co.za